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The process of manually inputting information from physical documents, like forms or spreadsheets, into a digital format like a computer database, typically involving tasks like typing text, numbers, or other details with a focus on accuracy and attention to detail; essentially, it's the act of transferring data from one format to another, usually by keyboarding it into a system.
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That help businesses interact with customers through multiple channels. These services are designed to improve customer experience and help businesses connect with customers in ways that are convenient for them. Call center services help businesses improve customer experience and identify opportunities for improvement .
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"Business Process Outsourcing," refers to the practice of a company hiring an external service provider to handle specific business functions or processes that are not considered core to their operations, like customer service, data entry, and many more services.
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